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If your energy supplier has increased your direct debit payments
Why your payments may go up, checking your payments are correct, agreeing new monthly payments
Find an installer for energy efficiency home improvements
Check how to find an experienced installer for energy-saving home improvements for things like solar panels and insulation
Paying your water bills if you're renting
Payment issues and problems you may have as a tenant with your water bill and what you can do
If you used to get Income Support
Check what you can do now Income Support has ended. For example, checking you were paid the right amount
If someone's harassed you in housing
Find out if you can take action about harassment from someone involved in your housing
What your landlord can charge you for energy
How much your landlord can charge you for energy, how to check they're charging the right amount, what to do if they charge you too much
Check your personal alarm will work after the landline switch off
Check how the switch to digital landlines might affect your telecare and other alarms. Check what to do to avoid problems when you switch
WaterSure scheme – help with paying water bills
Watersure is a scheme to help save money with your water bill, if you get certain benefits and you have three or more children under 19 or someone in your house has a medical condition that means more water gets used