Search
Problems with services or traders
Template letters for consumers if you have problems with services or traders. Get help writing a letter by using our templates if you're having problems
Pension Credit
Find out if you can get Pension Credit and how much you could get. If your Pension Credit has stopped or you have an overpayment, find out how to challenge the decision
What you'll need to do on Universal Credit
Find out what you'll need to do on Universal Credit. Get information about if a change affects your claim and how the new earing rules could impact your claim
Human rights
Overview and content list for human rights. Read our advice about human rights and what rights are protected under the Human Rights Act
Discrimination because of disability
Get information about disability discrimination. Find out what counts as disability discrimination and disability discrimination and debt problems
Getting tax advice
Check where you can get help with a tax problem. If you need help with tax, you can get advice from the tax charity TaxAid
Getting repairs done if you're renting privately
Getting repairs done if you're renting privately Getting repairs done if you're renting privately Complaining about the condition of your shared house If you're being evicted because you asked
Legal system
Overview and content list for legal system. Get help and advice on the legal system, going to court as a witness and small claims