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640 results found for consumer rights act 2015
Check if you're disabled under the Equality Act
Check the definition of disability for discrimination at work under the Equality Act 2010.
Check if you're disabled under the Equality Act
Check the definition of disability for discrimination in housing under the Equality Act 2010.
Your right to respect for private and family life
Explains how the right to respect for your family and private life is protected by article 8 of the Human Rights Act 1998 and when a public authority may be breach the article.
Contact the consumer service
Contacting Citizens Advice consumer service by phone or on-line if you need further help with a consumer problem.
Consumer template letters
View our consumer template letters. We have a range of letter templates available for consumer issues, from faulty goods to credit agreements.
Young people's rights
Rights of children and young people including information on proof of age, discrimination, personal records, punishment and religion.
Cancelling a loan or credit agreement
Find out if your credit agreement is covered by the Consumer Credit Act 1974 and your rights if you want to cancel it.
Consumer service complaints procedure
It’s important that you tell us if you're unhappy with the service you have received. Find out more about the consumer service complaints procedure.
Consumer service complaints procedure
If you're unhappy with the consumer service you've received from Citizens Advice, you have a right to make a complaint. Find out more about the process.
Taking action about discrimination in health and care services
Check how to complain about discrimination by health and care services - including taking them to court