Search
108 results found for fact sheets
You are taken to court for rent arrears
Information about the procedure a landlord must follow in order to take a tenant to court for rent arrears, special rules for social housing landlords, notice periods, what happens and a court hearing and the type of orders a judge can make
Letter to raise a grievance at work
If you want to make a complaint about something at work, you should raise a grievance. Use our template letter to raise a grievance about a problem at work
Payday loans
How payday loans work, including continuous payment authority, stopping payments, extending the loan and alternatives to payday loans
Parental bereavement leave - what you're entitled to and how to get it
Your right to take up to 2 weeks off work if your child dies, and how to arrange it with your employer
Grants and benefits to help you pay your energy bills
Grants, benefits and other support, including Warm Home Discount, Winter Fuel Payment and Cold Weather Payment or Winter Heating Payment
If a creditor takes money from your wages
Information on attachment of earnings orders used to take money from your wages to pay back money owed to creditors
How to apply for an IVA
Find out how to apply for an individual voluntary arrangement (IVA). Before you start, make sure an IVA is the right debt solution for you
Creditors still contacting you - debt management plans
Explains why creditors may still contact you while a debt management plan is in place and what to do if a creditor is harassing you
Problem with an app, software or download
Your right to a refund or repair if there’s a fault with digital content like software, downloads and apps
Save money heating your home
Check if you can save money on your energy bills by adjusting your central heating. Check how to heat your home in a more energy efficient way