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If you have damp or mould in your rented home
The different types of damp, who is responsible for dealing with it and action you may be able to take
Fixing problems with your smart meter’s in-home display
Check how to fix common problems with your smart meter’s in-home display (IHD).
Get your home connected to a gas or electricity supply
How to get your home connected to gas and electricity, how much a new connection costs, what to do if your connection request is refused, choosing a supplier.
If your ex-partner has left your home
Find out your rights to stay in your home if your ex has left - and what to do if they try to come back.
Sorting out your home when you separate
Get help on what happens to your home when you seperate, if your ex-partner is trying to make you leave or has left and transferring property for children.
Staying in your council home when someone dies
Staying in your council home when someone dies Staying in your council home when someone dies
Find the user guide for your smart meter's in-home display
Find the user guide for your smart meter's in-home display (IHD). Check by the number of buttons or by manufacturer.
Letter to cancel goods or services bought at home or in a public place
Letter to cancel a sale during your 14 day 'cooling off period' - for doorstep sales and sales at a home, workplace or public place.
Ask the council to check if your rented home needs repairs
If you’ve reported repairs to your landlord and they haven’t done anything, find out if the council can help you get the work done
Get help if you're being evicted
Check what help you can get if you’re given a ‘section 21’ or ‘section 8’ eviction notice. Check if you can get money to help you find somewhere to live