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• Get help paying for energy efficiency home improvements

  Check if you’re eligible for funding or grants to make your home more energy efficient. Get help with the cost of insulation, boilers or improving your heating.

• Staying in your council home when someone dies

  Staying in your council home when someone dies Staying in your council home when someone dies

• If you’re offered an unsuitable council or housing association home

  Check if the home you're offered is suitable for your needs. Check how to refuse the housing offer if it isn't suitable.

• If your ex-partner has left your home

  Find out your rights to stay in your home if your ex has left - and what to do if they try to come back.

• What happens to your home when you separate

  Whether you rent or own the property you live in, you need to decide what will happen to your home if you and your partner split up.

• Sorting out your home when you separate

  Get help on what happens to your home when you seperate, if your ex-partner is trying to make you leave or has left and transferring property for children.

• Find the user guide for your smart meter's in-home display

  Find the user guide for your smart meter's in-home display (IHD). Check by the number of buttons or by manufacturer.

• Letter to cancel goods or services bought at home or in a public place

  Letter to cancel a sale during your 14 day 'cooling off period' - for doorstep sales and sales at a home, workplace or public place.

• Ask the council to check if your rented home needs repairs

  If you’ve reported repairs to your landlord and they haven’t done anything, find out if the council can help you get the work done

• If you need to find somewhere to live

  Help with finding accommodation including local authority services for homeless people, accommodation agencies and deposits and premiums.