Search

• Agreeing maintenance between you

  Find out what to include in a private child maintenance arrangement and where you can get help to make one

• Switching from pre-settled to settled status

  How to switch from pre-settled to settled status - including how to know if you're eligible

• Letter to complain about misdescribed goods bought from a private seller

  Use this template letter to complain about something you bought from a private seller

• Offer to non-priority creditor - joint letter

  Joint letter template to offer money to non-priority creditors. Use this letter when you have some money available and need assistance putting it in writing

• Writing a witness statement for an employment tribunal

  Find out how to set out your case in your witness statement so a tribunal will understand what you're claiming and why

• Challenging a PIP decision - mandatory reconsideration

  How to challenge a Personal Independence Payment (PIP) decision with DWP and applying for mandatory reconsideration

• If you were misled or pressured into buying something you didn’t want

  You have the legal right to a refund if you feel you were unfairly pressured or misled into buying a product or service

• If something you ordered hasn't arrived

  Check what to do if a parcel hasn't arrived and how to spot scam messages about it. Check your rights to a refund or another delivery and how to contact the seller

• If your employer says you've resigned

  Find out what you can do if your employer says you've resigned but you want to keep your job. You can also check your options if your employer won't give you your job back.

• Check how to make an informal complaint about discrimination

  Decide the best way to make an informal discrimination complaint. Check what to say in your complaint to help you resolve the issue quickly