Search
Cancelling building or decorating work
When you can cancel building or decorating work, how to cancel, when you're entitled to your money back, how to negotiate with the trader or company
Reducing your regular outgoings
Find out how to save on household, energy and water bills, your TV licence and travel costs
Cancelling a phone, TV, internet or mobile contract
Check your rights if you want to cancel a phone, tv, internet or mobile contract. Find out when you can cancel without having to pay a fee
Fixing problems with your smart meter’s in-home display
Check how to fix common problems with your smart meter’s in-home display (IHD
Check if your energy meter isn't working properly
How to check if the meter's faulty, getting your supplier to test the meter, how the meter is tested, what the supplier should do if your meter is faulty
Getting your tenancy deposit back if you rent privately
Find out how to get your deposit back from your landlord when your tenancy ends and whether your landlord can keep your money to pay for damage or breakages
Changing your claimant commitment
Find out how to get your Universal Credit claimant commitment changed if your work coach asks you to do too much work-related activity as part of your claim
Check the costs of starting to rent from a private landlord
Check what payments you need to make before you start renting. Get help if you can't pay a tenancy deposit or rent in advance