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• Check if your employer can make changes to your contract

  Find out what you can do if you don’t agree with changes to working hours, pay rate, job role or other contract terms

• If you have a radio teleswitch or dynamically teleswitched energy meter

  Check if you have a radio teleswitch or dynamically teleswitched electricity meter and what to do when the radio frequency is turned off and the service is shut down

• Maternity pay - what you're entitled to

  Find out whether you're entitled to statutory maternity pay, contractual maternity pay or Maternity Allowance

• Contacting your energy supplier about a problem

  How to complain to your energy supplier, when to complain to the Energy Ombudsman, and where to get more help with your complaint

• Sending your PIP claim form

  Information about where to send your completed ‘How your disability affects you’ form and how long you have

• Getting vehicle insurance

  Types of vehicle insurance and what to think about when choosing a policy

• Challenging a DLA decision - appealing against the decision

  If the DWP didn’t change their decision when you asked for mandatory reconsideration, you can appeal to an independent panel, called a ‘first-tier tribunal

• Pensions - income drawdown

  What income drawdown (pension withdrawal) means, how it works and who it's suitable

• No money to pay creditors - joint letter

  Joint letter template for when you have no money available to offer to your non-priority creditors. This template is to be used for guidance

• Reporting to Trading Standards

  Report a trader who has broken the law by contacting the Citizens Advice consumer service or Advice Direct Scotland.