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• Letter to confirm the DWP has given you more time to send your PIP claim form

  Template letter you can use to confirm an extension to the deadline for returning your Personal Independence Payment (PIP) form

• Complaining about a funeral

  What you can do if you're not happy with the service you've received from a funeral director

• Complain about a local council's involvement with your family

  Find out how to complain about your local council if they've been involved with your family

• Stop your energy supplier moving you to prepayment

  If you owe money to your energy supplier, they might want to install a prepayment meter. Here are the situations where you can stop them doing

• Applying for pre-settled and settled status

  Find out how to apply to the EU Settlement Scheme for settled or pre-settled status to stay in the UK after Brexit. Get help with your application. What to do if you’re having problems finishing your application

• State Pension

  Check how much State Pension you can get and how many qualifying years you need to get the full amount

• Maternity pay - how to get it

  What you need to do to get statutory or contractual maternity pay from your employer

• Decide if prepayment is right for you

  Understand the advantages and disadvantages of a prepayment meter, and decide whether you want one