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  • If you've been sanctioned

    Get help if you've been sanctioned while on universal credit. We have advice on how to check your sanction and challenging it, and how to get hardship payment

  • Problems with insurance policies

    Overview and content list for problems with insurance policies. Read our advice to help if you're having problems with your insurance policy

  • While you're on an IVA

    Overview and content list for while you're on an IVA. Get information about if your circumstances change and if creditors are still contacting you

  • Cold called by a debt management plan provider

    How to complain if you are cold-called by a debt management company - uninvited contact by phone, text, email or in person at your door

  • Work you can do while getting ESA

    While you’re getting Employment Support Allowance (ESA) you might be able to do some types of work. Check what work you can do while you’re getting ESA

  • Apply for SMI

    How to apply for support for mortgage interest (SMI) if you get benefits

  • Cancelling your debt management plan

    Reasons why you might want to cancel your debt management plan and things to consider before doing so, including how you will deal with your debts instead and whether you will get a refund of fees

  • Debt management plans - what you need to know

    Introduction to debt management plans, explaining what they are, how they work and who can get one