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If you've been sanctioned
Get help if you've been sanctioned while on universal credit. We have advice on how to check your sanction and challenging it, and how to get hardship payment
Problems with insurance policies
Overview and content list for problems with insurance policies. Read our advice to help if you're having problems with your insurance policy
While you're on an IVA
Overview and content list for while you're on an IVA. Get information about if your circumstances change and if creditors are still contacting you
Cold called by a debt management plan provider
How to complain if you are cold-called by a debt management company - uninvited contact by phone, text, email or in person at your door
Work you can do while getting ESA
While you’re getting Employment Support Allowance (ESA) you might be able to do some types of work. Check what work you can do while you’re getting ESA
Apply for SMI
How to apply for support for mortgage interest (SMI) if you get benefits
Cancelling your debt management plan
Reasons why you might want to cancel your debt management plan and things to consider before doing so, including how you will deal with your debts instead and whether you will get a refund of fees
Debt management plans - what you need to know
Introduction to debt management plans, explaining what they are, how they work and who can get one