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• Letter to confirm the DWP has given you more time to send your PIP claim form

  Template letter you can use to confirm an extension to the deadline for returning your Personal Independence Payment (PIP) form

• Check who's taken over your energy supply

  If your energy supplier has gone bust, check which company has taken over your energy supply

• If you're sending the form back late

  If you're late sending back the form you must still fill it in and send it as soon as you can. If you have a good reason the DWP might decide to accept

• What to do if you don't get your maternity rights

  Know how to negotiate to get your maternity rights at work - or how to use the employment tribunal to win compensation if your employer refuses to follow the law

• If something is advertised at the wrong price

  Your rights and options if something is wrongly priced on a label, advertisement or listing

• Make sure your redundancy is genuine

  Check what reasons your employer can give for making you redundant. Find out about signs that your redundancy might not be genuine

• Letter to make a claim for equal liability from a credit provider

  Letter to credit provider claiming equal liability for goods or services bought on credit

• Complaining about your private landlord

  Find out how to complain about your landlord if they’re not doing what they should and know when you can take court action