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Cancelling a phone, TV, internet or mobile contract
Check your rights if you want to cancel a phone, tv, internet or mobile contract. Find out when you can cancel without having to pay a fee
If you think you’ve been unfairly treated when applying for a job
Find out what you can do if you weren't offered a job because of discrimination against you
Debt has increased since debt management plan
Explains what to do if your overall debt increases even though a debt management plan is in place, including asking for interest to be frozen, increasing payments and considering alternative debt solutions
Letter to raise a grievance at work
If you want to make a complaint about something at work, you should raise a grievance. Use our template letter to raise a grievance about a problem at work
What to do if you've been sanctioned while on Universal Credit
Check what you can do if you've been sanctioned on Universal Credit. Check how to challenge an unfair sanction and what you can do to avoid future issues
Switching energy supplier or tariff if you’re renting
Find out if you can switch supplier and whether you need to ask your landlord
Discrimination because of religion or belief
Taking action about discrimination on the grounds of religion or belief, explaining when it is unlawful or not unlawful and organisations which can help
Complaining about the condition of your shared house
Check what you can do if your landlord doesn’t keep your home in a good condition. Check if you live in a ‘house in multiple occupation’ (HMO