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  • Claiming Universal Credit

    Get help and advice on claiming universal credit. We offer help with applying, reapplying, going for your interview and how to get an advanced payment

  • Jobseeker's Allowance (JSA)

    Check if you can get 'new style' JSA - and how much you could get - while you look for a full-time job. If your JSA has stopped or been reduced, find out how to challenge the decision

  • While you're on Universal Credit

    Overview and content list for while you're on Universal Credit. Check how much you can get, reporting self-employed earnings and getting a budgeting advance

  • Personal Independence Payment

    Information on eligibility for claiming Personal Independence Payment (PIP), how to fill in the claim form and how to challenge a decision

  • Working and child tax credits

    Check what to do if you have a problem with your working or child tax credits. Check how to challenge an overpayment decision

  • Help for disabled travellers

    How to apply for and use a Blue Badge, and what to do if you're refused one. How to get a Motability car or get help with transport costs

  • Before you apply for Universal Credit

    Information for before you apply for Universal Credit. Find out more about what Universal Credit is, check if you're eligible and how it's paid

  • Arguments for challenging a sanction

    Find out what makes a sanction unfair, how and when to challenge one, how to get more details about your sanction and where to get help challenging