Search

• If something you ordered hasn't arrived

  Check what to do if a parcel hasn't arrived and how to spot scam messages about it. Check your rights to a refund or another delivery and how to contact the seller

• Appealing a tax credits decision at a tribunal

  What to expect at a tax credits tribunal hearing and how best to prepare

• Coronavirus - if you're worried about working

  Check what to do if you’re worried about being safe at work because of coronavirus (COVID-19). Also what to do if you’re pregnant, or if you or someone you live with has a health condition

• Check if you can take time off work

  Check your right to time off work, including paid and unpaid leave. You have the right to take time off work in certain circumstances, your 'statutory rights

• Check the time limits for taking legal action about discrimination

  Information about acting within time limits, if you want to take legal action about discrimination and how to work out how the time limit applies to your case

• Taking legal action about discrimination

  Process for taking court action about discrimination, including sending a letter before a claim, filling out a claim form and how a defendant should respond

• Disability discrimination in schools

  Explains the duty of schools to make reasonable adjustments to allow disabled pupils to access and fully participate in education

• Appealing against a benefit decision

  Appealing to an independent tribunal if you disagree with a mandatory reconsideration decision made by the DWP or HMRC

• Workplace pensions

  Types of pensions provided by employers including occupational, personal and stakeholder pensions and what happens when you change jobs

• Check what an IVA is

  Find out how an individual voluntary arrangement (IVA) works and the type of debts you can include