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While you're on Universal Credit
Overview and content list for while you're on Universal Credit. Check how much you can get, reporting self-employed earnings and getting a budgeting advance
Choosing a debt management plan provider
How to find a debt management plan provider, covering whether a debt management company is licenced and belongs to a trade association and checking the contract is correct
Stopping bailiffs if you don't owe the debt
Check how to stop bailiffs visiting you if you don’t owe a debt, find out how to prove you don’t owe the debt and how to complain if the bailiffs still say you owe the money
Check how to make a formal complaint about discrimination
Check what to say in your formal complaint to show that discrimination happened. You can also find out what to do if you’re not happy with the response you get
Check if you can complain about mis-sold PPI
Find out if you’ve had payment protection insurance (PPI) and if you can get your money back - it might have been added without telling you
Paying back a working or child tax credits overpayment
Change how quickly you repay a tax credits overpayment, and find out about other ways to pay
Critical illness insurance
Information on critical illness insurance, what it covers, factors to consider before taking out critical illness insurance and how to buy an insurance policy
Mail order catalogues
Information about buying things from a catalogue and being an agent for a catalogue company