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• Letter to complain about misdescribed goods bought from a private seller

  Use this template letter to complain about something you bought from a private seller

• Ask the council for money or help to do repairs

  Local authority powers and financial help available to private rented tenants and landlords to cover the cost of repairs or improvements

• Complaining about your landlord's failure to make repairs if you are a social housing tenant

  Complaining about your landlord's failure to make repairs to your social housing landlord, councillor or an Ombudsman and what to include in your complaint

• If you’ve been told your energy supply will be disconnected

  What should happen before you're disconnected, circumstances in which you shouldn't be disconnected, the disconnection process, where to get more advice and support

• Debt relief order application refused

  Reasons why your debt relief order application might be refused and what you can do if you think the refusal is unfair or wrong

• Check if you’re protected from disability discrimination

  Understand how the Equality Act defines disability. The Equality Act is the law that stops employers, businesses and providers discriminating against you

• If you’re struggling to pay your heat network bills

  Find out what to do if you're having problems paying heat network bills or you owe money. Heat networks are sometimes called communal heating or district heating

• Your child arrangements aren't working

  Getting help and going to court if your child arrangements aren't working