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• If you used to get tax credits

  Check what you can do now tax credits have ended. For example, claiming other benefits, challenging a decision and making sure your final payment is correct

• Must public authorities always comply with the public sector equality duty?

  Find out when public authorities don't have to comply with the public sector equality duty, covering judicial and immigration functions and age exceptions

• Complaining about the public sector equality duty

  How to use the public sector equality duty to challenge policies or decisions of a public authority which you think discriminate or put you at a disadvantage

• Young people and family

  Rights of children and young people on family matters including adoption, getting married and the rights of parents under 16

• Complaining about an event

  Find out when you can complain if an event wasn't what you expected or were refused admission

• Q18 - eating and drinking

  Help to fill in Q18: eating and drinking for your ESA application. Find out what this means and how to correctly complete the question

• Getting a refund on an event ticket

  Find out when you what you can get when you ask for a refund on a ticket, if you can resell it and what to do if you don't get a refund

• Pet gets ill or dies after buying

  If you recently bought a pet and it soon becomes ill or dies you may have a right to get a refund or replacement from the trader you bought it from

• Dealing with your energy supply when you move business premises

  Steps to take when moving in or out of business premises. Proof of change of tenancy documents required

• Paying for sewerage

  What you are paying for when you pay public sewerage charges including water drainage, surface water drainage, highway drainage and land drainage