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• Challenging a Universal Credit decision - mandatory reconsideration

  If you disagree with the decision about your Universal Credit claim, you can ask for ‘mandatory reconsideration’. Find out how to challenge the decision

• Check if you’re protected from disability discrimination

  Understand how the Equality Act defines disability. The Equality Act is the law that stops employers, businesses and providers discriminating against you

• Harassment by creditors

  How creditors are supposed to behave when they are trying to recover their money, what kind of behaviour is not acceptable and how to tell if you are being harassed

• Claim compensation for a holiday

  Claim compensation if something went wrong on your holiday or the company went bust. What you're legally entitled to - what to do

• Discrimination because of sexual orientation

  Taking action about discrimination on the grounds of sexual orientation, explaining when it is unlawful or not unlawful and organisations which can help

• Check if your family members can get pre-settled status or settled status

  Find out if your family can come and live in the UK. Check if they need to get a family permit or pre-settled or settled status first

• Buying insurance for your mobile phone

  Deciding whether to insure your mobile phone and the different types of insurance you can get for your mobile phone

• Getting information about your discrimination case

  How to use the questionnaire procedure before taking legal action to get information on how you have been discriminated against by a person or organisation

• Your insurer refuses your claim when you don’t give relevant information

  What your responsibilities were to give information to your insurer before 6 April 2013, to help with any disputes with insurance taken out, renewed or changed before 6 April 2013

• Sorting out school problems

  Find out how to sort out difficulties with your child’s education, including how to complain if a problem at their school isn’t resolved