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• Q1 - moving around and using steps

  Help to fill in Q1: moving around and using steps for your ESA application. Find out what this means and how to correctly complete the question

• Decide if prepayment is right for you

  Understand the advantages and disadvantages of a prepayment meter, and decide whether you want one

• Maternity pay - how to get it

  What you need to do to get statutory or contractual maternity pay from your employer

• Applying for a JSA hardship payment

  Find out who can get a JSA hardship payment and how much you’ll get. Find out how to apply for a JSA hardship payment

• Find a trader and check you can trust them

  Finding a seller or tradesperson who will do a good job and treat you fairly

• Letter to complain about a holiday

  Use this letter to complain about a package holiday and ask for compensation

• Paying off a credit agreement early

  Find out if your credit agreement is covered by the Consumer Credit Act 1974 and how to pay it off early

• Get help if you're behind with your energy bills

  Find out what to do if you're having problems paying your energy bills or you're in debt to your supplier