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Young people's rights
Rights of children and young people including information on proof of age, discrimination, personal records, punishment and religion
Paying back a working or child tax credits overpayment
Change how quickly you repay a tax credits overpayment, and find out about other ways to pay
Check if you can complain about mis-sold PPI
Find out if you’ve had payment protection insurance (PPI) and if you can get your money back - it might have been added without telling you
Mail order catalogues
Information about buying things from a catalogue and being an agent for a catalogue company
While you're on Universal Credit
Overview and content list for while you're on Universal Credit. Check how much you can get, reporting self-employed earnings and getting a budgeting advance
Consumer
Get advice on your consumer rights, including complaints and trading standards
Interruptions to your water supply
Your rights when your water supply is interrupted for repairs or because of an emergency such as burst main pipe and what you can do when things go wrong
Mortgage problems
Check what help is available if you’re struggling with your mortgage payments, and what to do if your mortgage lender wants to evict you