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• Letter to ask to be placed on list of unsecured creditors

  Use this letter if a trader has gone into administration or liquidation and you are owed money or want a refund.

• Making a claim on your insurance policy

  Deciding whether to make an insurance claim, how to make a claim and what to do if someone claims against you

• Complain about PPI commission

  Find out when you can get money back on your PPI if it wasn’t mis-sold

• Credit sale

  Information about what credit sale is, how it works and interest-free deals

• Using your Blue Badge

  Where you can use a blue badge and how to display it properly to avoid getting a parking ticket

• Complain about mis-sold PPI

  How to get your money back if you were mis-sold PPI. You can usually complain to your PPI company if they broke the rules when you bought

• Letter to complain about a loan

  If you have a problem with a loan you can use this letter to complain

• Q2: listing your health professionals

  Help to fill in Q2: listing your health professionals for PIP. Find out what this means and get advice on how to complete the question for your claim