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• Illegal ticketing websites

  Checking that a ticketing website is genuine and what to do if you think you have bought a ticket from an illegal website

• Complaining about an event

  Find out when you can complain if an event wasn't what you expected or were refused admission

• Paying your water bill

  Overview and content list for paying your water bill. Read our advice about paying for water without a meter, changing to a water meter and moving home

• Illness insurance

  Types of illness insurance available, some of the benefits they provide and what you need to think about before taking out one of these types of policy

• Travel insurance

  Overview and content list for travel insurance. Get help on getting travel insurance, making a claim, accidents when travelling and problems with your claim

• Vehicle insurance

  Overview and content list for car insurance. Get help and advice about vehicle insurance, including getting the insurance and help when claiming

• Get help paying for energy efficiency home improvements

  Check if you’re eligible for funding or grants to make your home more energy efficient. Get help with the cost of insulation, boilers or improving your heating

• Income protection insurance

  Information on income protection insurance, factors to consider before taking out income protection insurance and how to work out the level of cover you need

• What to do if you've been scammed

  Find out what steps to take after you've been scammed. This includes how to protect yourself, check if you can get your money back and report the scam

• Critical illness insurance

  Information on critical illness insurance, what it covers, factors to consider before taking out critical illness insurance and how to buy an insurance policy