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• Letter to complain about a delay to a service

  Letter to complain to a trader about delays in starting or finishing a service

• When you don’t need vehicle insurance

  There are some situations where you don't need to have motor insurance. Read this page for information on circumstances where motor insurance isn't required

• Letter to complain about faulty goods bought on hire purchase

  Letter to the credit provider about a problem with goods bought on hire purchase

• Get emotional support if you’ve been scammed

  Find out where you can get emotional or financial support if you've been scammed

• Complain about a debt management company

  Find out how to complain about a debt management company, if you're not happy with their service

• Making a claim on your insurance policy

  Deciding whether to make an insurance claim, how to make a claim and what to do if someone claims against you

• Credit sale

  Information about what credit sale is, how it works and interest-free deals

• Letter to complain about a loan

  If you have a problem with a loan you can use this letter to complain

• Getting a refund on an event ticket

  Find out when you what you can get when you ask for a refund on a ticket, if you can resell it and what to do if you don't get a refund

• Complain about PPI commission

  Find out when you can get money back on your PPI if it wasn’t mis-sold