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• Maternity leave - what you're entitled to and how to get it

  Check your right to time off work when you have a baby. Find out how to arrange time off with your employer

• Letter to complain about the poor standard of a service

  Letter to complain to a trader if you're not happy with the quality of their work

• Letter to complain about misdescribed goods bought from a private seller

  Use this template letter to complain about something you bought from a private seller

• Complaining about a funeral

  What you can do if you're not happy with the service you've received from a funeral director

• Check how much Universal Credit you'll get

  Work out how much Universal Credit you’ll get each month, including which elements you’re entitled to and how your income and savings affect your payment

• Charging orders

  Information about what you can do if a creditor applies for a charging order against your property

• Challenging a rent increase

  Find out if you can challenge your section 13 rent increase for free at a tribunal and check what evidence you need to send with your application

• Making a small claim

  Find out what to do before you start a small claim, how to start one and what it involves