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• Writing a complaint letter about bailiffs

  Check what to include in a letter complaining about bailiffs, and what you can ask creditors to do to solve your complaint

• Information landlords ask for when you start renting

  Check what information you might need to start renting from a private landlord. Check how to prove you have the ‘right to rent’ in the UK

• Student loans

  Information about student loans and Career Development Loan, who can apply, how to apply and sources of further information

• How much DLA you can get for your child

  You can get between £28.70 and £184.30 a week in Disability Living Allowance (DLA) to help look after a child who has a disability or health condition.

• Travelling in Europe

  Find out what you need to be aware of when travelling to Europe, including making sure your passport meets the requirements for travel

• Buying a more energy efficient appliance

  Work out if you’ll save money by buying a more energy efficient appliance and check how to read an appliance’s energy label.

• How to appeal against a Universal Credit decision at a tribunal

  How to appeal against a Universal Credit decision at an independent tribunal, including how to fill in the form and what to do if you've missed the deadline

• Appealing against a parking ticket when someone else was driving

  How to appeal a parking ticket if someone else was driving, for example if you car was stolen or license plate copied

• Income Support

  Check what to do if you have a problem with your Income Support claim. If your Income Support has stopped or you have an overpayment, find out how to challenge the decision

• Vets and pets

  Consumer advice about vets and pets. Get help and advice complaining about a vet or what to do if your pet gets ill or dies after buying them.