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• Claiming new style ESA

  Claiming new style ESA. You’ll need to show that your medical condition makes it difficult to work – get advice about applying and find out more

• Debt relief orders - what you need to know

  Explains how much it will cost to apply for a debt relief order, where and how to pay, and whether there is help available to pay the fee

• Report a scam

  If you've been scammed, there are organisations you should report the scam to. Find out how to report a scam and what information to gather

• Vehicle insurance – making a claim if you’re in an accident

  What to do if your car is in an accident and you want to make a claim on your motor insurance

• Your options if your employer offers you another job

  Know when you can refuse an alternative job and take your redundancy pay instead. Make the most of your right to try out an alternative job for up to 4 weeks

• What happens at the end of a debt relief order

  How to check the date your debt relief order ends and get evidence from the Insolvency Service to prove it has ended

• You think you're being accused of benefit fraud

  What to do if you’re worried you’re being investigated for benefit fraud

• Student housing - living in halls

  Explains the housing status of students living in halls of residence provided by their university. Also covers rent, deposits, administration fees, bills and council tax