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• Complaining about an event

  Find out when you can complain if an event wasn't what you expected or were refused admission

• Reporting to Trading Standards

  Report a trader who has broken the law by contacting the Citizens Advice consumer service or Advice Direct Scotland

• Getting your housing plan from the council

  Check when the council will give you a housing plan. Check how it can prevent you becoming homeless or help you find a new home

• How an administration order is set up

  Sets out the steps a court goes through in setting up an administration order

• The rules about making a court claim

  The Civil Procedure Rules and the Practice Direction on pre-action conduct are outlines. These must be followed if you take your consumer case to court

• Benefits and help with council tax when you separate

  You might be able to get help with your living costs when you separate from your partner. Find out if you have a right to benefits or can get more

• Credit rating - impact of debt management plan

  Explains how having a debt management plan may affect your credit rating

• Check your options for getting out of debt

  Find out what help is available if you’re struggling to pay your debts, including breathing space, debt management plans, administration orders, IVAs, DROs and bankruptcy