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If you're going to be deported from the UK
Your rights to appeal being deported from the UK and how to leave voluntarily
Banking – security and fraud
Protecting yourself from fraud. What to do if you've had money stolen, been a victim of fraud or identity theft or if you've lost your bank cards or details
Dealing with your energy supply when you move business premises
Steps to take when moving in or out of business premises. Proof of change of tenancy documents required
Paying for sewerage
What you are paying for when you pay public sewerage charges including water drainage, surface water drainage, highway drainage and land drainage
Check if your business is a microbusiness or a small business
We provide official energy advice for microbusinesses and small businesses. Check our guidance to find out if your business is a microbusiness or a small business.
Interruptions to your water supply
Your rights when your water supply is interrupted for repairs or because of an emergency such as burst main pipe and what you can do when things go wrong
Pet gets ill or dies after buying
If you recently bought a pet and it soon becomes ill or dies you may have a right to get a refund or replacement from the trader you bought it from
Your energy supplier has put its prices up
When your supplier is allowed to raise their prices, notice they should give you, what to do to avoid price rises