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• Report fake or counterfeit goods

  You have the legal right to a refund if you’ve bought something that’s fake or counterfeit - how to claim, reporting traders

• What you can do with your pension pot

  What options you have for accessing the money in you personal or workplace pension pot

• If you're going to be deported from the UK

  Your rights to appeal being deported from the UK and how to leave voluntarily

• If your flat isn't fire safe

  Find out what to do if your landlord asks you to move out after a fire safety check.

• Creditors still contacting you - debt relief orders

  Explains what to do if you are being chased for a debt covered by your debt relief order and the situations in which creditors are still allowed to contact you while the order is in place.

• Credit Union loans

  Information about credit unions, how credit union loans work and how to find a local provider

• Going to court without a solicitor or barrister

  If you’re going to a tribunal or court without a lawyer, find out where to get help to represent yourself and what a McKenzie Friend, the Support Through Court or an interpreter can do

• Vehicle insurance – making a claim if you’re in an accident

  What to do if your car is in an accident and you want to make a claim on your motor insurance.

• Your child arrangements aren't working

  Getting help and going to court if your child arrangements aren't working.

• Discharge from bankruptcy

  Explains when and how you are discharged from bankruptcy, and what happens to your debts and belongings of value afterwards.