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• Home improvements

  Information about home improvements. Read our advice before you get work done on your home, problems with building work and cancelling planned work

• Post and parcels

  Check how to claim compensation or complain about a problem with your post. You can also find out collection and delivery times and how to stop junk mail

• Insurance claims

  Overview and content list for insurance claims. Read our advice about making a claim on your insurance and when an insurer approaches you to settle a claim

• Buying or repairing a car

  Information about buying or repairing a car. Get help if you have problems with a used car or repairing a car, if the car you bought is hire purchase and more

• Types of insurance

  Overview and content list for types of insurance. Read advice about the different types of insurance, including building, travel and vehicle insurance

• Get help paying for energy efficiency home improvements

  Check if you’re eligible for funding or grants to make your home more energy efficient. Get help with the cost of insulation, boilers or improving your heating

• Letter for repaying debt to your energy supplier

  Use this template letter to help you write to your supplier and ask to pay your debt back in small payments

• Problems with insurance policies

  Overview and content list for problems with insurance policies. Read our advice to help if you're having problems with your insurance policy