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• Get help from the Witness Service

  Get help from the Witness Service if you’ve witnessed or been a victim of a crime. Find out what help you can get and how to get in touch

• Claim using a warranty or guarantee

  How to claim using a warranty or guarantee, when to use your legal rights instead reading the small print

• Cancelling a service you’ve arranged

  When you can cancel a service, how to get your money back, how to negotiate with the business

• Complaining about your neighbour

  Check how to deal with neighbours who make you feel uncomfortable - for example if they’re noisy or have a dog that barks a lot

• How much PIP you can get and for how long

  Check the different rates of Personal Independence Payment (PIP), how long you can get it for and how often it is paid

• If you're worried about someone's gambling

  Get help to deal with someone else's gambling - including emotional support and advice on how to protect your money and belongings

• Moving to another council home or housing association home

  If your council home doesn’t meet your needs, you might be able to move to a different one. Find out more about mutual exchange and tenancy transfer

• Getting help and compensation if you were abused as a child

  What you can do if you were abused as a child including getting support, reporting the abuse to the police, checking records and claiming compensation

• How to read your smart gas meter

  Find out how to get a reading from your smart gas meter or your meter's in-home display

• How the DWP makes a decision on PIP claims

  How Personal Independence Payment (PIP) claims are assessed by the Department for Work and Pensions, and information on the descriptors and scoring used.