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• What your landlord can charge you for energy

  How much your landlord can charge you for energy, how to check they're charging the right amount, what to do if they charge you too much

• If the DWP says you've had an Income Support overpayment

  How to check if you’ve actually been overpaid by the DWP and how to challenge an Income Support overpayment

• Change of circumstances while you’re getting DLA

  You need to tell the DWP as soon as possible if your child’s condition changes - this can affect how much DLA you get

• Compare energy suppliers' customer service

  Don’t switch before you compare customer services. Large energy companies ranked by number of complaints, wait times and commitments. Check your supplier

• What to do if you've been trafficked

  Your rights and how to get help if you are a victim of human trafficking or modern day slavery

• Vehicle insurance if the accident wasn't your fault

  What to do if the accident wasn’t your fault and what you need to think about before your vehicle is repaired

• Changing to a water meter

  Your right to have a water meter installed and the pros and cons of switching to a meter and be charged for actual water usage compared to being charged based on the rateable value of the property

• Cancelling your debt management plan

  Reasons why you might want to cancel your debt management plan and things to consider before doing so, including how you will deal with your debts instead and whether you will get a refund of fees

• If you disagree with your neighbour about a wall or fence

  Check what to do if you’re arguing about boundaries. Check what happens if you can’t agree about a wall or fence that’s causing problems

• Managing affairs for someone else

  Information on managing someone’s affairs including ordinary, lasting and enduring power of attorney, and mental capacity