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• Problems with services or traders

  Template letters for consumers if you have problems with services or traders. Get help writing a letter by using our templates if you're having problems

• While a debt management plan is in place

  Overview and content list for issues while a debt management plan is in place

• How an extra bedroom affects your Housing Benefit

  Find out how an extra bedroom affects your housing benefit. Check if your room counts as an extra room and if you're allowed an extra bedroom

• Making agreements about your children when you separate

  Find out about making child arrangements, help if your arrangements aren't working and what to do if your ex-partner is taking your children without consent

• Problems with insurance policies

  Overview and content list for problems with insurance policies. Read our advice to help if you're having problems with your insurance policy

• Challenging a decision by the DWP or HMRC

  Information about challenging a decision by the DWP or HMRC. Find out more about asking for mandatory reconsideration and appealing against a benefit decision

• Child Benefit

  Find out if you're eligible for Child Benefit. Check how changes in your circumstances will affect your claim and what to do if you want to appeal a decision

• Discrimination because of disability

  Get information about disability discrimination. Find out what counts as disability discrimination and disability discrimination and debt problems