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• Payment protection insurance

  Get help with payment protection insurance issues. Check if you can complain about PPI, how to complain about it and how you can take your complaint further

• Personal Independence Payment

  Information on eligibility for claiming Personal Independence Payment (PIP), how to fill in the claim form and how to challenge a decision

• Student housing - living in halls

  Explains the housing status of students living in halls of residence provided by their university. Also covers rent, deposits, administration fees, bills and council tax

• Household contents insurance

  What household contents insurance normally covers, how to choose a policy and how to make a claim

• Prepare for an asylum interview

  Get help preparing for an asylum interview (or ‘substantive interview’) when you apply for refugee status - it’s a chance for you to put your case across to someone from the Home Office

• Who can inherit if there's no will

  Information on who can and cannot inherit if someone dies without making a will. Covers married couples, civil partners, children and other relatives

• Check how to fill in your claim form

  Detailed information on how to fill in your ‘How your disability affects you’ form, including advice for each question and tick box

• Cancelling an insurance policy

  Your right to cancel an insurance policy you have just bought or if your circumstances have changed