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• Appealing against a disciplinary decision

  You have the right to appeal against any disciplinary action your employer takes against you. Check how to appeal a decision and what will happen next

• Moving to another council home or housing association home

  If your council home doesn’t meet your needs, you might be able to move to a different one. Find out more about mutual exchange and tenancy transfer

• Your insurer refuses your claim

  Reasons why your insurer may refuse your insurance claim or will not pay out the full amount

• Offering to let someone from Ukraine stay with you

  Check if you or your family members can apply to the ‘Homes for Ukraine’ scheme and what it will mean if you do

• Letter to complain about a loan

  If you have a problem with a loan you can use this letter to complain

• Change of circumstances while you’re getting DLA

  You need to tell the DWP as soon as possible if your child’s condition changes - this can affect how much DLA you get

• Extra benefits and help you can get while on Attendance Allowance

  Guide to extra benefits and help you can get whilst getting Attendance Allowance

• Pension Credit

  Find out if you can get Pension Credit and how much you could get. If your Pension Credit has stopped or you have an overpayment, find out how to challenge the decision.