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• If you disagree with your neighbour about a wall or fence

  Check what to do if you’re arguing about boundaries. Check what happens if you can’t agree about a wall or fence that’s causing problems

• Backdated water bills

  What is likely to happen if water companies pursue households for the payment of water bills if they have not been paid in the past for whatever reason and what you can do about

• Taking the first step if you need financial support

  If you need financial support, start by checking if you can get any benefits. You could get this financial help, even if you’re working or have savings

• Changing debt management plan provider

  Things to think about if you want to switch debt management plan providers, including reasons for switching, the process and problems changing providers may cause

• Writing a complaint letter about bailiffs

  Check what to include in a letter complaining about bailiffs, and what you can ask creditors to do to solve your complaint

• Preparing to go to court as a witness

  How to get ready to go to court including information on what to wear, asking your employer for time off and what to do if you can't make the date

• If you need a guarantor to start renting

  Check what it means to have a guarantor for your rent. Check what their responsibilities are and when the guarantee agreement ends

• Student housing - your behaviour in halls

  Explains how students can be sanctioned if they misbehave or have rent arrears when living in university halls of residence. Sanctions can include withholding qualifications, preventing students progressing in their course and eviction