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  • Problems with insurance policies

    Overview and content list for problems with insurance policies. Read our advice to help if you're having problems with your insurance policy

  • Discrimination because of disability

    Get information about disability discrimination. Find out what counts as disability discrimination and disability discrimination and debt problems

  • What you'll need to do on Universal Credit

    Find out what you'll need to do on Universal Credit. Get information about if a change affects your claim and how the new earing rules could impact your claim

  • Pension Credit

    Find out if you can get Pension Credit and how much you could get. If your Pension Credit has stopped or you have an overpayment, find out how to challenge the decision

  • Before you claim Attendance Allowance

    Overview and content list for before you claim Attendance Allowance. Get information about what Attendance Allowance is and if you're entitled

  • Applying for council housing or a housing association home

    Applying for council housing or a housing association home Getting on the waiting list for a council home Challenge the council’s decision about your housing application If you’re offered

  • Bailiffs

    Find out how to deal with bailiffs and complain if you’ve been mistreated

  • Challenging a decision by the DWP or HMRC

    Information about challenging a decision by the DWP or HMRC. Find out more about asking for mandatory reconsideration and appealing against a benefit decision