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• Complaining about your landlord's failure to make repairs if you are a social housing tenant

  Complaining about your landlord's failure to make repairs to your social housing landlord, councillor or an Ombudsman and what to include in your complaint

• Pay

  Overview and content list for work pay. Read our advice about getting paid from your employer and what to do if there any issues with your payments

• Post

  Consumer help for issues with post. Information about stopping junk mail, collection or delivery times, damaged post and dealing with issues with Royal Mail

• Scams

  Overview and content list for scams. Get help checking if you've been scammed, what to do if you've been scammed and how you can report

• PIP resources

  Overview and content list for PIP resources. Get letter templates for writing to the DWP and sending evidence for your PIP claim

• Water

  Information about consumer issues relating to water. Get help paying for your water bill, interruptions to your supply and how you can complain

• Resigning

  Get information about resigning. Find out more about resigning from your job, checking your notice period and what to do if your employer says you've resigned

• Health

  Read our help and advice on issues regarding health. Get advice about help with NHS health costs and services, including mental health

• Sick pay

  Overview and content list for sick pay. Check if you can get sick pay, how you can get payment and if your employer refuses to pay you while you're sick

• Holidays

  Template letters for consumers with holiday problems. If you've had problems with your holiday, use our template letters to complain or ask for a refund