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• Taking legal action for housing discrimination

  How to deal with your discrimination problem in court, including which forms to fill in and what happens in court

• Claim compensation if your flight's delayed or cancelled

  When you’re due help or compensation for a delayed or cancelled flight, how much you’ll get and how to claim

• Carer's Allowance

  Carer’s Allowance is a benefit for people who are giving regular and substantial care to disabled people. Check if you're eligible and how to make a claim

• Payday loans - making a complaint

  How to complain to a payday loan lender, the Financial Ombudsman Service or a trade association about a payday lender that has not followed the Good Practice Customer Charter and the Financial Conduct Authority (FCA) rules

• Your insurer refuses your claim

  Reasons why your insurer may refuse your insurance claim or will not pay out the full amount

• How the DWP makes a decision on PIP claims

  How Personal Independence Payment (PIP) claims are assessed by the Department for Work and Pensions, and information on the descriptors and scoring used

• Renew an Attendance Allowance claim

  If you were told you'd get Attendance Allowance for a fixed period, you'll need to renew your claim before the fixed period ends

• Coronavirus - if you need to be off work to care for someone

  What to do if you have to be off work caring for someone whose care has stopped because of coronavirus (COVID-19). This might be because their school is closed or a carer can't come