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If your local council discriminates against you
Check what you can do if you’ve been discriminated against by a public authority - including if you need to take your local council to court
Payday loans - making a complaint
How to complain to a payday loan lender, the Financial Ombudsman Service or a trade association about a payday lender that has not followed the Good Practice Customer Charter and the Financial Conduct Authority (FCA) rules
Check if something might be a scam
What to look for when identifying a scam, and how to protect yourself from being scammed
Preparing to apply for pre-settled and settled status
Find out what you need for your settled status application. Check which documents you might need before you apply to the EU Settlement Scheme. Find out what to do if you think you have a criminal record
Disability discrimination and energy suppliers
Check if your energy supplier has discriminated against you if you’re disabled and what reasonable adjustments they should make so you can use their services
The costs and charges of credit cards
Information about interest and other charges, which may be incurred when using your credit card, including charges when buying things abroad, or for missed payments
Check what an IVA is
Find out how an individual voluntary arrangement (IVA) works and the type of debts you can include
Critical illness insurance
Information on critical illness insurance, what it covers, factors to consider before taking out critical illness insurance and how to buy an insurance policy