Search

• If your employer says you owe them money

  When you leave a job, your employer can only ask you to pay back money if it’s for something you’ve specifically agreed to in writing. Find out more.

• Stopping a future payment on your debit or credit card

  Information about your rights to stop a future credit or debit card payment, by phone, email or letter, and how to get your money back if money is taken from you account against your wishes.

• What your landlord can charge you for energy

  How much your landlord can charge you for energy, how to check they're charging the right amount, what to do if they charge you too much.

• If your ESA is ending because of the 1-year limit

  What you can do if your new style or contribution-based ESA is ending.

• How an extra bedroom affects your Housing Benefit

  Find out how an extra bedroom affects your housing benefit. Check if your room counts as an extra room and if you're allowed an extra bedroom.

• Get help if you’re struggling to pay your bills

  Check what help you can get if you’re struggling with money and you can’t afford to pay bills like energy, rent, internet or council tax

• Claim back credit from your energy supplier

  Why your bill might be in credit, when to consider claiming back credit, how to claim back credit.

• If you have damp or mould in your rented home

  The different types of damp, who is responsible for dealing with it and action you may be able to take