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• If you need a guarantor to start renting

  Check what it means to have a guarantor for your rent. Check what their responsibilities are and when the guarantee agreement ends

• If the council decide your landlord has to do repairs

  Check what your landlord has to do if the council have inspected your home and sent them a legal notice. If the council haven’t helped, find out how to complain

• If your landlord didn’t follow deposit rules

  Check what you can do if your landlord didn't protect your deposit or give you the right information. Check if you can get compensation

• Complain about a local council's involvement with your family

  Find out how to complain about your local council if they've been involved with your family

• Check your personal alarm will work after the landline switch off

  Check how the switch to digital landlines might affect your telecare and other alarms. Check what to do to avoid problems when you switch

• Complaining about your neighbour

  Check how to deal with neighbours who make you feel uncomfortable - for example if they’re noisy or have a dog that barks a lot

• Dispute a mobile, phone, internet or TV bill

  Challenge a bill if you’ve been charged too much for your phone, internet or TV. Your provider might have got your bill wrong or your bill could be high because of fraud

• Challenging a Pension Credit decision - mandatory reconsideration

  How to challenge a Pension Credit decision and apply for mandatory reconsideration

• Female genital mutilation (FGM)

  Female genital mutilation (FGM) is sometimes called 'female genital cutting' or 'female circumcision'. It's a criminal offence in the UK to carry out FGM

• Check if you can add income-based JSA to your claim

  If you're already getting contribution-based JSA, find out if you can get income-based JSA too