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• Being laid off or put on short-time working

  Know your rights to pay, the importance of your contract, and when you can claim redundancy instead of lay off or short-time working.

• Getting help with home improvements

  Check the types of grants and loans you can get to make improvements in your home - including the disabled facilities grant.

• Problems with Housing Benefit

  Information about problems with housing benefits. Get help if your benefit is stopped or reduced, challenging a decision and paying back an overpayment.

• If your PIP is stopped or reduced

  Check why your Personal Independence Payment (PIP) has stopped or reduced and what you can do about it.

• If you were misled or pressured into buying something you didn’t want

  You have the legal right to a refund if you feel you were unfairly pressured or misled into buying a product or service

• Subletting without your landlord’s permission

  Check what might happen if you sublet your home unlawfully, including eviction. Check the extra risks if you have a council or housing association home.

• Harassment by creditors

  How creditors are supposed to behave when they are trying to recover their money, what kind of behaviour is not acceptable and how to tell if you are being harassed

• Solving property disputes when you leave a job

  Find out what to do if your employer wants to take your belongings or won’t let you get your property back.