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Check if a financial service has followed the rules
Check what rules financial services need to follow, including banks, mortgage lenders and creditors, and how you can complain
Student loans
Information about student loans and Career Development Loan, who can apply, how to apply and sources of further information
Check if a change affects your JSA
What to do if you have a change of circumstances while getting JSA. How to report changes to your work, income, family, health or immigration status.
What to do if you've been sanctioned while on Universal Credit
Check what you can do if you've been sanctioned on Universal Credit. Check how to challenge an unfair sanction and what you can do to avoid future issues
Getting visas for your partner and children to live in the UK
Check who can apply for partner and child visas, including the rules about your income
If your ex-partner has left your home
Find out your rights to stay in your home if your ex has left - and what to do if they try to come back
Getting help from social services if you're homeless
Check if you can get help from social services and what help they can give. Check how to apply for help and what you can do if they refuse
If HMRC says you’ve had a tax credits overpayment
How to check if HMRC are right about the tax credits overpayment and what to do next