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Your energy supplier has gone bust
What happens if your gas or electricity supplier stops trading, and what you should do next
If you’re struggling to pay your heat network bills
Find out what to do if you're having problems paying heat network bills or you owe money. Heat networks are sometimes called communal heating or district heating
How much pension you'll need
Advice on planning for financial commitments in retirement and saving for a pension
If you’re having problems with your smart meter
Check what to do if you think your smart meter isn't working properly or your energy supplier isn't getting your readings.
Solve an ongoing consumer problem with a business seller
The steps you can take if you’ve approached a seller about a problem with a product or service and you’re not getting anywhere, including alternative dispute resolution (ADR
Selling a home
Get information on the process of selling your home. Check how to deal with estate agents, using solicitors, exchanging contracts and completion
Paying child maintenance through the CMS
Find out when you have to pay child maintenance, how much you'll have to pay and how to pay
Buying a home
Get information on the process of buying a house. Check how to get a mortgage, how to make an offer and what to consider if you’re buying with others