Search
If there are pests or vermin in your rented home
Check if your landlord is responsible for dealing with infestations. Check if the council can help with mice and rat problems.
If there's flooding in your rented home
Information on dealing with flooding if you're a tenant, including emergency relocation, paying the rent and temporary homelessness
Subletting without your landlord’s permission
Check what might happen if you sublet your home unlawfully, including eviction. Check the extra risks if you have a council or housing association home
Preparing to challenge your eviction if you've been discriminated against
Find out how to stop your eviction if your landlord has discriminated against you.
Switching energy supplier or tariff if you’re renting
Find out if you can switch supplier and whether you need to ask your landlord.
You've been told your flat is fire safe but disagree
Find out what to do if your landlord won't take steps to address fire safety in your flat.
Offsetting rent arrears because repairs haven't been done
How rent arrears for social housing tenants can be offset against the damages for not making repairs if your landlord is taking possession proceedings against you because of rent arrears.
Letter to complain to the council if your landlord hasn’t done repairs
Letter from a private rented tenant to the local authority about the landlord's failure to make repairs