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• Getting a refund on an event ticket

  Find out when you what you can get when you ask for a refund on a ticket, if you can resell it and what to do if you don't get a refund

• Help with the cost of transport if you're disabled

  Find out if you're eligible for help with the cost of transport if you're disabled, for example free bus passes and railcards, and how to apply

• Consumer

  Get advice on your consumer rights, including complaints and trading standards

• Problem with a car repair

  Your rights and options if you're not happy with a car repair, what to say to the garage, how to take further action

• What to do if you've been sanctioned while on Universal Credit

  Check what you can do if you've been sanctioned on Universal Credit. Check how to challenge an unfair sanction and what you can do to avoid future issues

• Cancelling an insurance policy

  Your right to cancel an insurance policy you have just bought or if your circumstances have changed

• Getting benefits if you’ve recently moved to the UK

  Check how to show you’re habitually resident, pass the ‘past presence test’ or pass the ‘3-month living in test

• What counts as disability discrimination

  Find out more about disability discrimination in employment, access to goods and services, education, public transport

• How to claim Pension Credit

  Check the best way to apply for Pension Credit. Check what extra help you can get if you're eligible, including Winter Fuel Payments

• If you're being evicted as a lodger

  Check how much notice your landlord has to give you to move out and what other rules they must follow