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• If your employer says you've resigned

  Find out what you can do if your employer says you've resigned but you want to keep your job. You can also check your options if your employer won't give you your job back.

• Complaining about housing discrimination

  Complain about discrimination you've faced from a landlord, letting agent or someone else who’s involved in your housing

• Check how to make a formal complaint about discrimination

  Check what to say in your formal complaint to show that discrimination happened. You can also find out what to do if you’re not happy with the response you get

• Step 1: Check it was because of a protected characteristic

  To check if you’ve been discriminated against under the Equality Act 2010, you can check if what you experienced was because of a protected characteristic

• Letter to complain to the council if your landlord hasn’t done repairs

  Letter from a private rented tenant to the local authority about the landlord's failure to make repairs

• Cancelling a gym membership

  When you can cancel your gym membership without paying, what to say to the gym when asking to cancel, where to get more help if the gym's not responding

• Letter to cancel a credit agreement before it starts

  Use this letter to let a creditor know that you want to withdraw from a credit agreement before it is executed.

• Letter to ask to be placed on list of unsecured creditors

  Use this letter if a trader has gone into administration or liquidation and you are owed money or want a refund.

• Becoming a British citizen

  Check if you can apply for British citizenship - find out what you need to be eligible, and how long you have to live in the UK before applying

• Challenging a PIP decision - appealing against the decision

  How to apply for a tribunal hearing when you're not happy with the decision about your Personal Independence Payment (PIP) claim