Search

• Going to court if your landlord won't do repairs

  Find out when it can be worth taking your landlord to court to get repairs done, find out how to fill in the court form and make sure you know what to say at the hearing

• Consumer service complaints procedure

  If you're unhappy with the consumer service you've received from Citizens Advice, you have a right to make a complaint. Find out more about the process

• If your employer says you owe them money

  When you leave a job, your employer can only ask you to pay back money if it’s for something you’ve specifically agreed to in writing. Find out more

• Challenging an Attendance Allowance decision - mandatory reconsideration

  You can challenge your Attendance Allowance decision if you think the decision is wrong. Read our guidance and tips on asking for mandatory reconsideration

• Check your notice period when resigning

  Find out how much notice you need to give when resigning and how to negotiate a reduced notice. You can also check what happens to your holiday entitlement

• What your landlord can charge you for energy

  How much your landlord can charge you for energy, how to check they're charging the right amount, what to do if they charge you too much

• Paying council tax if you’re a student

  Check if you have to pay council tax as a student. Check what the rules are if you're taking time off from your course

• Q12 - awareness of hazards or danger

  Help to fill in Q12: awareness of hazards or danger for your ESA application. Find out what this means and how to correctly complete the question

• Q14 - coping with changes

  Help to fill in Q14: coping with changes for your ESA application. Find out what this means and how to correctly complete the question

• If there's a leak from a neighbouring flat

  When a landlord is responsible for repairing water damage caused by leaks or floods from a neighbouring property, repeated leaks, and what you can do about damaged belongings