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If the DWP says you've had an Income Support overpayment
How to check if you’ve actually been overpaid by the DWP and how to challenge an Income Support overpayment
Get your home connected to a gas or electricity supply
How to get your home connected to gas and electricity, how much a new connection costs, what to do if your connection request is refused, choosing a supplier
You've been told your flat is fire safe but disagree
Find out what to do if your landlord won't take steps to address fire safety in your flat
Contact us about a Universal Credit application
Get help making a new claim for Universal Credit, from the making the application through to getting your first correct payment
Stop your eviction from going to court
Check if the council or housing association is treating you fairly. Check if you can do anything to stop them taking you to court
If your employer says you've resigned
Find out what you can do if your employer says you've resigned but you want to keep your job. You can also check your options if your employer won't give you your job back
Benefits and help with council tax when you separate
You might be able to get help with your living costs when you separate from your partner. Find out if you have a right to benefits or can get more
You think you're being accused of benefit fraud
What to do if you’re worried you’re being investigated for benefit fraud