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• Parental bereavement pay - what you're entitled to and how to get it

  Find out if you're entitled to parental bereavement pay, and how to arrange it with your employer

• Contact us about a Universal Credit application

  Get help making a new claim for Universal Credit, from the making the application through to getting your first correct payment

• You've been told your flat is fire safe but disagree

  Find out what to do if your landlord won't take steps to address fire safety in your flat

• Get your home connected to a gas or electricity supply

  How to get your home connected to gas and electricity, how much a new connection costs, what to do if your connection request is refused, choosing a supplier

• What to do if someone dies abroad

  Who to contact if someone dies abroad, registering the death and making funeral arrangements including covering the costs, and whether you can claim on travel insurance

• If the DWP says you had an Income Support overpayment

  How to check if you were overpaid by the DWP and how to challenge an Income Support overpayment

• Check how much Housing Benefit you can get

  Find out how much housing benefit you can get. You might be able to get all your rent paid or just some of it depending on your circumstances

• Claiming compensation for a personal injury

  How you can take legal action if you want to claim compensation for a personal injury