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• Consumer

  Get advice on your consumer rights, including complaints and trading standards

• Help claiming ESA

  Get help claiming ESA. Check if you're eligible to claim for ESA, how much you could get and help filling in the capability for work form

• Plastic cards

  Introductory information about the various types of plastic cards available, covering credit cards, store cards and charge cards, and prepayment cards

• Universal Credit

  Find out if you're eligible for Universal Credit if you're on a low income, make an application and get advice on any problems you have

• How credit cards work

  Information about what credit cards are, how they work, credit limits, interest-free periods and statements

• Problem with a used car

  Find out your rights if you've bought a used car and something has gone wrong. You may have a legal right to a repair, the cost of a repair, or some or all of your money back

• How to claim JSA

  Check which way you should apply for Jobseeker's Allowance (JSA) and make sure you include all the right information

• Save money heating your home

  Check if you can save money on your energy bills by adjusting your central heating. Check how to heat your home in a more energy efficient way

• Complaining about a vet

  What to do if you have a complaint against your vet for negligence or misconduct

• Check what an IVA is

  Find out how an individual voluntary arrangement (IVA) works and the type of debts you can include